Shipping policy

Thank you for shopping with Dream Store India. This Shipping Policy explains how we process, ship, and deliver your orders.

Dream Store India is managed by Satish Kumar.

1. Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays may be processed on the next working day.
  • During sales, festivals, or high-demand periods, processing times may be longer.

2. Shipping Coverage

  • We currently ship across most serviceable locations in India.
  • Delivery availability depends on courier partner serviceability for your pin code.

3. Estimated Delivery Time

Estimated delivery timelines after dispatch:

  • Metro Cities: 2–5 business days
  • Other Cities/Towns: 4–8 business days
  • Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather, public holidays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Free shipping promotions may be offered on selected orders or products.

5. Order Tracking

Once your order is shipped, tracking details will be shared through email, SMS, or available communication channels.

6. Failed Delivery / Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is delayed, returned, or undelivered due to:

  • Incorrect address
  • Wrong phone number
  • Customer unavailable during delivery attempts

Additional re-shipping charges may apply.

7. Delays Beyond Our Control

Dream Store India is not responsible for delays caused by:

  • Courier partner issues
  • Natural disasters
  • Weather disruptions
  • Government restrictions
  • Public holidays
  • Strikes or transport interruptions

8. Damaged Package on Delivery

If the outer package appears damaged at delivery:

  • Please record an unboxing video if possible
  • Report the issue within 48 hours of delivery
  • Share photos/videos with customer support

9. Partial Shipments

In some cases, multiple items in one order may be shipped separately depending on stock availability or warehouse location.

10. International Shipping

Currently, Dream Store India ships only within India, unless otherwise announced.

11. Contact Us

For shipping-related questions, please contact:

Dream Store India
Managed by Satish Kumar
Email: ceo.dreamstore@gmail.com